Terms & Conditions

Effective Date: December 9, 2025

Welcome to the website of NGOLink (“we,” “us,” or “our”). These Terms & Conditions (“Terms”) govern your use of our website, the services we offer (including shop sales, donations, and volunteer registration), and all content and functionality available on or through our site.

By accessing or using our website, you agree to be bound by these Terms. If you do not agree to these Terms, you must not access or use the website.

1. Donations

• Voluntary Nature: All donations made to NGOLink are voluntary and non-refundable, except as expressly stated in our Refund Policy.

• Use of Funds: We reserve the right to use donations for the general purposes of our NGO, including administrative costs, program expenses, and operational needs, as determined by our leadership, in line with our charitable mission.

• Tax Receipts: We will provide tax receipts for eligible donations as required by law. It is your responsibility to determine the tax deductibility of your contribution.

2. Online Shop (E-Commerce)

• Product Availability: All products offered on our online shop are subject to availability.

• Pricing: Prices are listed in USD and are subject to change without notice. The final price includes applicable sales tax where required.

• Orders and Payment: You agree to provide current, complete, and accurate purchase and account information. Payment processing is handled by third-party processors. We do not store sensitive payment information.

• Shipping and Returns: Details regarding shipping times, costs, and the process for returns and exchanges are governed by our separate Refund Policy.

3. Volunteer and Partnership Applications

• Accuracy of Information: By submitting a volunteer or partnership application, you represent and warrant that all information you provide is true, accurate, and complete.

• Acceptance: Submission of an application does not guarantee acceptance into a program or partnership. We reserve the right to accept or reject any application for any reason.

• Background Checks: We reserve the right to conduct background checks on potential volunteers or partners where deemed necessary for safety and security.

4. Intellectual Property

• Ownership: All content on this website, including text, graphics, logos, images, videos, and software, is the property of NGOLink or its content suppliers and is protected by copyright, trademark, and other intellectual property laws.

• Limited License: You are granted a limited, non-exclusive, non-transferable right to access and use the website for personal, non-commercial purposes consistent with our mission.

• Restrictions: You may not copy, reproduce, distribute, or create derivative works from any content without our prior written consent.

5. Prohibited Conduct

You agree not to use the website to:

• Engage in any illegal activity or violate any local, state, national, or international law.

• Infringe upon the rights of others, including intellectual property rights or privacy rights.

• Transmit any harmful or disruptive code, such as viruses or malware.

• Attempt to gain unauthorized access to our systems or user accounts.

6. Disclaimers and Limitation of Liability

• “As Is” Basis: The website and its content are provided on an “as is” and “as available” basis without any warranties of any kind, either express or implied.

• Limitation of Liability: In no event shall NGOLink be liable for any direct, indirect, incidental, consequential, special, or exemplary damages arising out of your use of or inability to use the website or its services.

7. Governing Law

These Terms are governed by and construed in accordance with the laws of South Africa, without regard to its conflict of law principles.

8. Changes to the Terms

We reserve the right to update or change these Terms at any time. The most current version will be posted on this page with the effective date. Your continued use of the website after any changes constitutes acceptance of the new Terms.

9. Contact Information

For any questions about these Terms & Conditions, please contact us at: donation@ngolink.com.